Follow the slideshow to become a Toovo pro in no time.
SET LOCATION & VEHICLE TYPE: Let us know where you are and we’ll alert the nearest vehicles in 1 tap! Hit the “Set Location” button to see the next step and begin receiving bids on your trip. You may also search other locations, local airports, or drag the icon elsewhere for a different pick-up point. Toggle between vehicle filters as well: “Sedan” will show all vehicles in your area, “Luxury” will filter out the best rated drivers and newest vehicles, “SUV” will only show 6+ passenger vehicle types.
“LETS ROLL NOW” or “NAME YOUR PRICE”: “Lets Roll Now” is your 1-tap on-demand option to show you the closest vehicles. You may tap the icons on the vehicle filter to see pricing. Toovo also gives you the option to bid on your ride using the “Name Your Price” tool. Tap this option to set your own fare. Corporate account users will not see the option of “Name Your Price.”
SELECT DESTINATION: Tell us where you want to go! For the “Name Your Price” option, we’ll need a destination to calculate a suggested fare for your trip (this is optional during a”Let’s Roll Now”). Choose from your favorite locations, local airports, or travel “As Directed” if you’re feeling adventurous.
THE PRICE SLIDER: Move the slider and tell us what YOU want to pay! This price will reflect your total fare minus any applicable taxes, tolls, or gratuity you choose to provide. The suggested fare is the rate a driver is typically paid for this specific trip. Tap submit and you will have the option to modify your payment options or apply a promo code. Hint: When demand is low, bid low and save cash. During rush hour or poor weather, up the ante!
LET THE BIDS ROLL IN: Once you submit a bid, your request will be sent to drivers in your area. In seconds, you will begin to see vehicles that have accepted your request. View all results by tapping the red button. We let you know how many vehicles have accepted. The lowest ETA or fare will be displayed in the grey status box.
CHOOSE YOUR DRIVER: Tap the vehicle button to pull up a flipbook of available drivers who have accepted your request. Find your favorite local driver or swipe back and forth to choose by vehicle type, affiliated base, service level, ETA, and estimated price!
TRACK YOUR DRIVER: Once you’ve selected a driver, you will be able to track their approach in real-time. The ETA will update and adjust periodically. You can view your driver’s information and contact them if need be using the phone or message buttons. If plans change, tap the “X” button to cancel your trip but beware, a cancellation fee may apply.
TIP. RATE. FINALIZE: Once you’re dropped off, this summary screen will appear on your device. Tap the arrow to view a full breakdown of charges. Use the gratuity bar to give your driver a tip and watch the totals change as you slide. Leave a good rating for your driver and you’re all set! An emailed receipt will immediately follow this final step and you will be able to see your past trip receipts in your profile at any time.